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The training and organizational skills of your office staff have a tremendous impact on the care that your patients receive.
The training and organization skills of your office staff have a tremendous impact on the care that your patients receive.
Don’t
Lose Time, Patients, and Money
A poorly organized office and a lack of proper training can cause
you to lose time, patients, and money, as well as cause unnecessary
frustration. It might even result in legal action if office
personnel fail to properly abide by government regulations or do
things that could open you to a lawsuit from a patient, insurance
company, or third-party payor.
Keep Your
Focus on the Patient
As a medical professional, your training focuses mainly on the
treatment aspects of the patient, but it is vital that you look
after other details-such as policies and procedures and
compliance training-to ensure that your patients receive the greatest
level of care.
You Never Told Me
That
Have you ever encountered office staff not carrying
out a particular office policy or procedure and when asked they
said, “I don’t remember anyone telling me that” or “You never told
me that before”? Without a comprehensive, fully documented training
program in place, there’s no way to ensure that your staff are fully
informed of your current office policies and procedures. Someone
once said they remembered receiving notes from their boss with the
words AVOID VERBAL ORDERS printed on the top, and commented that
they came to understand how this great advice helped avoid costly
misunderstandings. By developing an effective office training
protocol that includes written policies and procedures—and avoiding
verbal orders—your staff members will have no question about what
you expect of them.
What's the Solution?
The Medical Office Policy Manual
is the solution.
Now, with the Medical Office Policy Manual you will have an outstanding set of medical office training and organizational tools at your fingertips. The Manual gives you what you need to get your office organized and your staff properly trained so that you can maximize your patient care and the profitability of your practice. The Office Policy Manual is a must for every medical practice.
The Office Policy Manual is specifically designed to make it as easy as possible for your medical office to create and update a customized policies, procedures, and compliance training manual.
The
Medical Office Policy Manual
is the centerpiece of the all new
Medical Office Compliance Pro
and provides the vehicle to quickly create, access, and update your
office policies and procedures. The manual has been designed
specifically for the medical office and has a wealth of information
with hundreds of forms that cover all aspects of your office policies
and procedures. We have provide over 135 policy examples with
suggested text that is specific to a medical practice environment to
help you get started. Add, edit, or delete policies until it meets
your specific needs.
By using the electronic portion of the manual you can create and customize your office policies and procedures, print staff training manuals, and allow staff to quickly access your office policy information and training resources without looking for their "paper" manual.
The main sections of the Office Policy Manual include:
1. Compliance Program Policies
2. Operational
Policies
3. HIPAA Security & Electronics
4. HIPAA Privacy (HIPAA
Policies & Procedures Manual included!)
5. Pharmaceuticals &
Biologicals
6. Laboratory
7. Radiology & Ancillary Testing
8.
Civil Rights Policies
9. Personnel Policies
10. Job Description
Each section is filled with in-depth, fully developed information and customizable policies and procedures for medical office personnel training.
Compliance in the health care industry has become a hot topic lately. The Office Policy Manual, specifically designed for the medical office, provides an effective system for training your office staff members (including the doctor) the importance of medical office policies, procedures, and compliance with federal and state compliance laws and regulations. The OIG, CMS, HIPAA and Insurance Payers, now require, or strongly suggest, you provide a written staff training manual and a training program describing the specifics of your office policies and procedures protocol including compliant coding/billing, documentation, HIPAA privacy/security procedures, and claims submission audits etc. The penalty for not doing so can be costly.
For a more in depth Office Compliance Program, see: Medical Office Compliance Pro
We now offer the Office Policy Manual as a - stand alone - product from the Medical Office Compliance Pro. The Office Policy Manual is an excellent choice if you do not need a full compliance program offered by the Medical Office Compliance Pro.
20% Introductory DiscountRight now, for a limited time, you can purchase the Medical Office Policy Manual at a 20% savings.
You pay just $319.20 after your $79.80 discount off the normal low price of $399.00. There’s too much at risk not to get your office organized and your staff properly trained so that you can maximize your patient care and the profitability of your practice.
Order Today. It may just be the right thing to do for your medical practice.
A complete “User Guide” and "Help" section gives you the information you will need to learn the proper use of the application and how to quickly customize it to meet your individual practice needs.
Requires Microsoft© Word.
Order Today and see how much time and money this application can save your practice.
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